Human Resources Development Training Workshops

Appraisals & Performance Management

Workshop training objective:

To train the participants in tools and communication skills that facilitate discussion on future goals , help set expectations, gather data, and provide on going feedback to your employees to assist them in utilising their skills, expertise and ideas to produce results. It will prove invaluable as a practical step in developing and enhancing a performance management appraisal system .

Learn How to:

1. Define what a performance appraisal should be
2. States what makes an effective appraisal
3. Explore different approaches to facilitating an appraisal
4. Plan and prepare for the Performance Appraisal / Review.
5. Conduct the Appraisal Interview in a constructive way.
6. Use interpersonal skills such as Effective Listening, Reading and Projecting Body Language, Tone of Voice, Giving Praise and Constructive Criticism.
7. Facilitating agreement on actual performance.
8. Identify environmental barriers affecting performance and overcome them.
9. Practical understanding of how to get the best from people .
10. Establish and maintain performance management processes which suit the culture and values of your organisation and your customers .

Coaching and Mentoring

Workshop training objective:

To train participants in coaching and mentoring Skills, that will build their knowledge in effective leadership skills, and to help you be a more effective leader.

Learn How to:

1. Create a vision that builds on strengths and meets the needs of your employees, customers, and partners.
2. Understand the key strategic attributes of an effective organization
3. Identify the key components of a system of managing strategy
4. Appreciate the importance of culture in the achievement of strategic goals
5. Recognise factors that will enable strategic management to succeed.
6. Assist benchmarking & performance monitoring.
7. Stimulate change and become a building block for next plan.
8. Focus on matters of strategic importance.
9. Distinguish between cause and effect.
10. Be realistic, detached and critical.
11. Use materials presented to develop a system for measuring and managing strategic implementation , execution and evaluation within your organization

Strategic Human Resource Management

Workshop training objective:

To train participants in strategic skills and functions that is essential to human resource management and planning. These functions includes a variety of activities, and key among them is deciding what staffing needs the organisation has and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues, and ensuring your personnel and management practices conform to various regulations.

Learn How to:

1. Develop a comprehensive knowledge of key Human Resources Management activities .
2. Identify the best candidate for the job.
3. Retain existing employees.
4. Train and manage employees so that they perform to their best capabilities
5. Enable participants companies benchmark their current policies against best practise in this area
6. Demonstrate how an organisation’s human resources capability should be integrated into the strategic business planning process
7. Provide participants with a complete overview of modern techniques and concepts in human resource management
8. Create a high-energy team environment where cooperation flourishes.
9. Explain how the law affects contracts of employment, recruitment, dismissal , redundancy practices , discipline, grievance and counseling
10. Deal with a range of human resources management issues with confidence

Practical Employment Law

Workshop training objective:

Provides the participants an overview of the most important areas of Employment Law. The workshop explains how to keep within the law and avoid fines, penalties and legal action. The module begins with a general introduction to law and progresses on to an examination of the main body of legislation affecting workers and employers .

Learn How to:

1. Understand the critical areas of Employment Law
2. Deal effectively with the practical issues and problems that may arise .
3. Identify and avoid circumstances where you could be fined or even prosecuted.
4. Identify the legal implications of employment law for both the employer and the employee.
5. Avoid issues that have the potential or could result in tribunal claims.
6. Develop a general understanding of the Irish legal system and how it works
7. Explain the ‘basic rights’ and responsibilities of employees , managers and organizations
8. Be familiar with the language , procedures and documents related to the law in their vocational area
9. Apply the principles of sound practice in work place using their own procedures
10. Awareness in maintaining appropriate records and recognise the need for these
11. To present best practice solutions in relation to practices and to share recent case examples

Equality and Diversity Management

Workshop training objective:

It provides the participants to understand and value self, and to gain a sense of ownership and responsibility with regard to equality and diversity, so that you are, be able to engage with and challenge others.

Learn How to:

1. Identify actions which facilitate more effective communications across cultures.
2. Identify the key issues and meaning of managing culturally diversity.
3. Appreciate the benefits of diversity and the training needs.
4. Understand the differences between diversity management and equality issues.
5. Develop action plans to get the best from everyone and build respect.
6. Bring about an understanding of the legislative and the organisations case for diversity.
7. Understand the impact of the legislation on the Organisation and what positive steps can be taken to combat discriminatory behaviour.
8. Be aware of any etiquette issues surrounding diversity and understanding differences.
9. Understand the benefits and opportunities presented by diversity and ‘minority groups’
10. Embrace diversity as a challenge and develop strategies that can be implemented as opportunities to the organisation.

Interviewing Skills

Workshop training objective:

Learn how to get the most out of a completed application or résumé and identify “red flags”. Set the stage for the interview. Train in different components of a behaviour-based interview.

Learn How to:

1. Ensure a more professional approach to selection.
2. Appreciate criteria and performance standards essential for the job being filled.
3. Identify the competencies post and the related questions to ask and answers to listen for.
4. Use questions which accurately explore the key recruitment criteria.
5. Assess examples of the candidate’s past behavior as an indicator of likely future performance.
6. Identify the factors, techniques and skills that will make for a better interviewer.
7. Complete appropriate preparation quickly and efficiently
8. Conduct structured interviews that explore fairly and legally the skills and knowledge and abilities to the job you are trying to fill.
9. Write consistent, brief, accurate assessments of candidates to help select the right person for the job by using a competency based marking system.
10. Use the interview to improve staff and organization performance.